VipCheap values user personal information protection and follows legal, legitimate, and necessary principles to collect, use, and store user information. This policy clarifies matters related to information processing. Using the service implies agreement.
Information Collected
Registration Info: Email, username, password (encrypted, platform cannot see plain text).
Order Info: Order number, payment amount, method, contact info, code association records.
Usage Info: Login time, device model, IP address, browsing records, operation behaviors (for optimization and security).
Other Info: Description, screenshots, identity verification info provided when contacting customer service.
Purpose of Use
- Provide core services: login, purchase, delivery, order query.
- Ensure account security: identify abnormal login, violations, prevent scams/theft.
- Analyze usage habits to optimize interface and recommendations.
- Handle feedback, complaints, and disputes.
Protection and Sharing
The platform uses encryption, access control, and audits to protect data. We do not sell/rent personal info to third parties. Sharing only occurs if:
- User explicitly authorizes;
- Required by laws, judiciary, or administrative departments;
- To protect platform/user rights against illegal acts (e.g., fraud investigation).
User Control
Users can view/modify info (email, password) in 'User Center' or contact support to delete the account. After cancellation, data is deleted within 15 working days (unless law requires retention).
Policy Updates
We will update this policy based on laws and business development. Updates will be posted on the homepage. Continued use implies acceptance.